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How to complain
Luckily I’m not normally on the receiving end of complaints but in interests of all those that do, please read this post about how to complain and get the results you want.
Speaking from those times when I have had to deal with unhappy punters, those who have followed the advice given here have been more likely to get better results that those who just rant and rave.
I’ve also found I’ve got better results from being polite and objective when I’ve had to complain. Well at least to begin with…
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